download problem

Hi, I purchased 4 ebooks yesterday. I live in the country and have to use wireless internet that doesnt always perform the best. I tried to download one of the books I purchased but both times the download failed after about 50% downloaded. The download option only gives you 2 attempts. Now it will not let me try again, so I have purchased the book but do not have it. Are there any other options for redownloading again? Maybe from somewhere else in the my account area? Or am I going to have to repurchase it again?

momof4 kiddos wrote:

Hi, I purchased 4 ebooks yesterday. I live in the country and have to use wireless internet that doesnt always perform the best. I tried to download one of the books I purchased but both times the download failed after about 50% downloaded. The download option only gives you 2 attempts. Now it will not let me try again, so I have purchased the book but do not have it. Are there any other options for redownloading again? Maybe from somewhere else in the my account area? Or am I going to have to repurchase it again?

Send me your email address and I'll email the books to you. That way, you'll have them.

That would be great! Thank you so much!